Reference

Privacy Policy for Indonesia Account Data

Your garuda62 account can move between Blackjack, Plinko, Football Betting and wallet actions while our Privacy Policy keeps the data trail clear: what we collect, why we need…

DANA data purposeOVO receipt checksGoPay status recordsQRIS reference IDs

Explore Lobby Read FAQ

How We Treat DANA and QRIS Records

garuda62 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Account privacy starts with the fields you give us: mobile number, login name, password, wallet choice and payment confirmation data from DANA, OVO, GoPay or QRIS. We use those details to create your account, verify wallet activity, protect sessions and respond when you ask for a

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correction. We also keep technical records such as IP address, browser type and device ID when you access the lobby or wallet page. Access and eligibility depend on local law and are available only where local law permits. We do not sell your personal data. When
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a payment rail asks for a transaction check, we share only what is needed to match the reference and complete the privacy-safe account record.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Reach Us About Your Privacy Request

Privacy requests should reach the team that can verify your account without exposing more data than needed. We answer live chat and WhatsApp from 09:00 to 01:00 WIB, and email remains open for written requests that need a paper trail. Before we discuss account data, we ask you to confirm your account ID and registered phone number. That step helps us separate your request from a copied receipt or a mistaken wallet screenshot.

Team online

Live chat privacy help

Live chat is open 09:00-01:00 WIB. Send your account ID, registered phone number and privacy topic; we confirm your identity before discussing account data in the chat window.

Email request record

For access, correction or deletion requests, email support with the subject Privacy Request. We keep the message trail so you can refer back to dates, account steps and replies.

WhatsApp account check

WhatsApp works for quick checks on device access or wallet receipt status. We never ask for your password, OTP or full wallet PIN when handling a privacy question.

ACCOUNT CARE

Account Controls Behind Your Privacy Rights

We handle privacy through account controls you can check yourself. In Account > Security > Devices, you can see active sessions and close the ones you do not recognise.

Data we collect

We collect account fields, wallet references, login timestamps and device signals. Game activity from Blackjack, Crash Games or Fishing God is tied to your account only to operate records and resolve disputes.

Cookie use

Cookies keep your session active, remember language choice and separate real logins from automated traffic. You can clear them through your browser, but you may need to sign in again.

Payment privacy

DANA, OVO, GoPay and QRIS records are used to match deposits, withdrawals and refund checks. We do not ask for wallet PINs, and we mask sensitive receipt fields where possible.

Device security

When a new phone logs in, we record device type, IP range and session time. If you report unknown access, we can close sessions and ask for a password change.

Retention choices

Some records must stay while an account balance, payment dispute or legal duty is active. After that need ends, we reduce stored data or remove it from live account tools.

Change requests

You can ask us to correct your name, phone number or wallet label after verification. For security, we may request a matching receipt or account step before making changes.

Indonesia Privacy Questions Before You Join

These answers explain how the Privacy Policy works before you open an account and after you start using the wallet or lobby. We focus on the choices you can control: account data, payment records, cookies, device sessions and support requests. If your case involves a balance check or wallet dispute, contact us with your account ID so we can find the exact record without asking for private wallet credentials.

We collect the details needed to create and protect your account: login name, mobile number, password record, wallet choice, device data and transaction references from DANA, OVO, GoPay or QRIS.

We keep payment references to match deposits, withdrawals, refunds and disputed receipts. The Privacy Policy limits that use to account operation, security checks, payment tracing and legal duties that may apply.

Yes. Contact live chat, WhatsApp or email with your account ID and the change you need. We verify ownership first, then update the account field if the request matches our records.

Open Account > Security > Devices after logging in. You can view recent sessions, close any device you do not recognise and contact us if a session looks unrelated to you.

Cookies mainly keep your session active and remember site settings. Game activity is stored in your account record, not used to sell your data, and helps us answer disputes or account questions.

We keep data while your account, balance, payment issue or legal duty remains active. When the reason ends, we reduce or remove stored data according to the Privacy Policy process.

Use live chat or WhatsApp from 09:00 to 01:00 WIB, or email support for written requests. Include your account ID, registered phone number and the privacy topic you want checked.

Privacy Policy for Indonesia Account Data

Reach Us About Your Privacy Request

Live chat privacy help

Email request record

WhatsApp account check

Account Controls Behind Your Privacy Rights

Data we collect

Cookie use

Payment privacy

Device security

Retention choices

Change requests

Indonesia Privacy Questions Before You Join

01 What personal data does garuda62 collect when I open an account?

02 Why do you keep DANA, OVO, GoPay and QRIS records?

03 Can I ask to correct my phone number or wallet label?

04 How do I check devices connected to my account?

05 Do cookies track my game choices such as Plinko or Blackjack?

06 How long do you keep my account and payment data?

07 Who should I contact for a privacy access request?

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